Tiered Intervention Systems
All students, whether in general education or special education, may demonstrate challenging behaviors. Educators are better equipped to address the needs of every student in their classroom when effective school-wide systems of support are in place for all students, not just for those in a particular subgroup. In a DEAR COLLEAGUE letter dated August 1, 2016, The United States Department of Education, Office of Special Education and Rehabilitative Services stated:
As a matter of best practice, we strongly encourage schools to consider how the implementation of behavioral supports within the IEP could be facilitated through a school-wide, multi-tiered behavioral framework…
With this call to action in mind, the focus of this chapter is on creating school-wide systems that elevate behavioral and mental health outcomes for all populations.
Multi-tiered Models
School Mental Health
School Mental Health (SMH) systems provide a continuum of services and supports intended to:
- Promote a positive school climate
- Teach and support skills for social, emotional, and
behavioral health - Prevent mental health and substance use problems
- Intervene early to reduce the severity of mental health concerns; and
- Provide access to school-based and community-based interventions and supports to students and families.
Check out TEA’s SMH Toolkit that contains a variety of resources for all school systems to use.
Mental health includes our emotional, psychological, and social well-being. It affects how we think, feel, and act. It also helps determine how we handle stress, relate to others, and make healthy choices. Mental health is important at every stage of life, from childhood and adolescence through adulthood. Mental health is equally as important as physical health. (Centers for Disease Control and Prevention, 2020)
Integrating PBIS and SMH
Integrating PBIS and SMH within school systems creates the Interconnected Systems Framework (ISF). When PBIS and SMH are truly integrated, “a broader continuum of prevention and intervention strategies across tiers can result in improved outcomes for more youth and families”(Barrett et al, 2013). The goal of ISF is to improve outcomes for all students by blending resources, training, systems, data, and practices. The emphasis within ISF is on prevention, early identification, and intervention of the social, emotional, and behavior needs of students.
Best Practice Tip
PBIS and SMH (also called ISF when combined) work best when integrated into a fully functioning multi-tiered system of supports (MTSS) that includes supports for academics, behavior, and mental health. Tiered Interventions using Evidence-based Research (TIER) is a TEA technical assistance grant focused on MTSS implementation and intervention best practices. For more information about this project and how it can assist school systems, visit Texas SPED Support and search for regional MTSS contacts, also known as certified TIER trainers. This process of full integration of PBIS, academic interventions, and SMH can take 3-5 years to fully implement as school district staff review and solve barriers, and create new pathways for support.
Because this guidance document is primarily focused on supports for behavior prevention and intervention, the next section focuses on PBIS; however, some concepts from SMH and integrated MTSS models are included as applicable.
Note
Research shows that implementing evidence-based, multi-tiered behavioral frameworks can help improve overall school climate, school safety, and academic achievement for all children, including children with disabilities. In general, behavioral supports are most effectively organized within a multi-tiered behavioral framework that provides instruction and clear behavioral expectations for all children, targeted intervention for small groups not experiencing success, and individualized supports and services for those needing the most intensive support.
-United States Department of Education, Office of Special Education and Rehabilitative Services, August 1, 2016, Dear Colleague letter.
Tier 1 Universal/Primary Prevention
For students, Tier 1 practices include the following:
- Teaching expected behaviors in their natural setting
- Providing varying forms of recognition (positive reinforcement) when students demonstrate school-wide expectations
- Addressing challenging behavior consistently while considering developmental and behavioral functions
- Providing refresher lessons and targeted recognition throughout the school year to reinforce skills
- Having students and families share their perspectives on school climate, instruction, rewards, and discipline to inform implementation
- Building school community
- Universal screening and school climate surveys
Examples for Tier 1
- Behavioral expectations defined and taught
- Positive, proactive discipline policies and whole-school approaches (e.g., positive school climate, universal design for learning)
- Social and behavioral skill lessons and character education programs
- Active supervision and monitoring (including hallways and other communal areas)
- Positive reinforcement systems (e.g., positive referrals, bus bucks, caught being good raffles)
- Firm, fair, and corrective discipline
- Common language used by all
- Consistent expectations and consequences
- Keeping students in the learning environment
Tier 2 Targeted/Secondary Prevention
Tier 2 practices commonly include the following:
- Provided for at-risk students
- Provides targeted or specialized group-based strategies
- Increased intensity of Tier 1 supports (e.g., customized or more frequent Tier 1 social and behavioral skill lessons)
Examples for Tier 2:
- Direct social skills teaching
- Focus on self-control and anger management
- Self-management programs
- Mentoring programs
- Increased academic support
- Increased adult supervision and opportunity for positive reinforcement
- Therapeutic or didactic group work
- Check-in/check out
- Mediation/conflict resolution
- Brief counseling
- Skills groups
- Role- play groups
- Restorative practices
Tier 3 Intensive/Tertiary Prevention
Tier 3 practices include the following:
- Provided for high-risk students
- Provides more individualized, wrap-around services
Examples for Tier 3
- Individual behavior support plans
- Parent training and collaboration
- Multi-agency collaboration (wrap-around planning)
- Evidence-based Individual counseling
- Crisis intervention protocols
Movement Between Tiers
Students’ skills define the levels of support they need, and they will not necessarily move through the tiers linearly. Student progress may not be constant when receiving an intervention. Additionally, students’ needs change, and therefore, school teams need to adapt the supports they provide accordingly. Tiered intervention is a fluid process that provides a continuum of supports.
Tiers 2 and 3 supplement Tier 1; intervention does not replace Tier 1 supports. When students struggle, they need more supports, not less. With tiered intervention, it is important to layer additional supports for students to stabilize them, so they can once again respond to universal supports.
A comprehensive, school-wide system supports all students so that they continue to receive their education in the least restrictive environment, which ideally means as much time in the general education setting as possible. Interventions in all three tiers could be provided by a variety of providers and/or collaborative partners. Remember, a student is not required to complete an intervention before a referral is made if the student is suspected of having a disability and needing special education services. A staff member, parent, or other person involved in the care or education of a student may refer them for a full and individual initial evaluation (FIIE) at any time.
BEST PRACTICE TIP
Campuses must explicitly and routinely teach school-wide expectations, monitor teacher implementation and student use of the expectations, provide opportunities to practice social skills in real-life settings, and provide specific encouragement to students. (adapted from 10 Key Policies and Practices for Schoolwide and Classroom-Based Behavioral Supports With Strong Evidence of Effectiveness From High-Quality Research)
Positive Behavior Interventions and Supports (PBIS)
This graphic represents Positive Behavior Interventions and Supports (PBIS) implementation across all levels:
- LEA
- Campus
- Classroom
- Student
Implementation begins with the outer circle—LEA-level systems and supports—and progresses inward, always with the goal of supporting individual student success. Each level reduces barriers and provides supports to facilitate successful implementation at the next level.
| PBIS at the LEA Level | PBIS at the Campus Level | PBIS at the Classroom Level | PBIS at the Student Level |
|---|---|---|---|
LEA leaders provide all staff with support for PBIS implementation via:
| Teachers, supported by campus leadership, provide students with the following:
| Teachers, supported by campus leadership, provide students with the following:
| Campus leaders and teachers partner with families to help students do the following:
|
School-wide Interventions
This graphic represents the levels of implementation of PBIS across four major school systems:
This model shows the interdependent relationship between campus-level systems and is used to illustrate the importance of a continuum of interventions across all settings.
School-wide interventions are intended to prevent problems before they start. These interventions should be easy and inexpensive to plan and use. Interventions and universal supports are provided to
all students.
A team of campus personnel should be formed to collect data on current conditions in the school, evaluate the data, and design interventions to improve safety and achievement for all students. Input from the entire staff, students, and families is critical to ensure an effective needs assessment and buy in.
There are three key concepts involved in the start-up phase of PBIS implementation.
1. Data-Driven Decision Making
PBIS is data-driven, which means the team of campus personnel must collect data regularly for decision-making purposes for planning and instruction. Look for “red flags” such as too many absences, fluctuating achievement results, and circumstances surrounding each disciplinary referral. The following forms of data can be useful in helping campuses develop customized school-wide plans:
- Teacher, student, and family surveys of school needs regarding school climate, discipline, and
management - Structured observations of classrooms, hallways, cafeteria, bus areas, etc.
- Office discipline referrals
- Attendance records
- Academic achievement data
2. School-wide Expectations
All schools should have a brief list of school-wide rules or expectations that will serve as a common means of communication across all school settings. They are general, overarching terms that are different than rules in a student code of conduct. They define expected behaviors and routines for all areas of the school. School-wide rules, such as “Be respectful, be cooperative, and be safe,” set the tone for the building and are general enough to be appropriate across settings.
3. Procedure for Teaching Expectations
This critical concept involves teaching expected behaviors and targeted social skills. This is done across
all settings with consideration of the instructional and curricular needs of students, staff, and the school. Students are then given multiple opportunities to practice and generalize expected behaviors and social skills across all school settings. Schools should institute practices that:
- Tell - inform the student what is expected
- Show - model what the skill looks like
- Practice - allow student to practice (role-plays and real-life problem-solving situations)
NOTE
In a technical assistance document dated July 19, 2022, The United States Department of Education,
Office of Special Education and Rehabilitative Services (OSERS) stated:
To fully access and participate in the learning environment, all children should know the school and program-wide behavioral expectations required to be successful, have opportunities to practice meeting those expectations, and receive support for and reinforcement of those behaviors by skilled adults trained in evidence-based practices.
Specific Setting Interventions
The following are some school-wide procedures to consider:
Examples of Routines
- On inclement weather days we…
- We stay on the right side of the hall as we walk to the
- cafeteria for lunch and as we enter…
- For fire drills we…
- Bus lines should look like…
Examples of Setting-Specific Behaviors
- While waiting for the bus in the gym, we keep our hands and feet to ourselves and sit cross-legged in our bus line.
- In the hallways we stay to the right side with our hands and feet to ourselves.
- In the cafeteria, the hot lunch line is on the left, and those who brought lunch head to tables on the right.
- Campus has defined what “Be respectful,” for example, looks like in the cafeteria, the hallway, etc.
Examples of Instructional Strategies
- Asking students to define “Be respectful” and have everyone agree to the definition.
- Be explicit and give examples of all expectations.
- Have students demonstrate/role-play each expectation.
Examples of Implementing and Monitoring
- Explicitly teach the expectation, and then have students practice.
- Observe students walking in the hallway and give feedback. (positive and correction).
- Monitor library book finding and check out process while giving guidance and reinforcing routines.
- Campus has shared expectations so any staff member can assist and reinforce as necessary.
It is critical to consider the larger number of students that these settings involve and to ensure that strategies focus on added supervision, the physical features of each setting, and routines for these
settings.
Classroom Interventions
General Classroom Prevention Strategies
The ultimate goal of a classroom behavior management plan is that a student never exhibits a crisis behavior. Although students will struggle from time to time depending on their unique needs/situations, the following are eight prevention strategies that can be proactively implemented to reduce or eliminate potential behaviors. Please keep in mind that for any strategy to be successful, it should align with school-wide processes.
1. Designing Classroom Space
Many activities take place in classrooms. Teachers must systematically arrange the classroom to ensure these different activities can take place effectively. Teachers select areas in the classroom to maximize the operation of instructional activities while maintaining behavior management. Some common classroom areas include:
- Independent and group workspaces
- Space for free choice activities
- Cool down area (similar to a quiet area but specifically designed for students with this need)
- Space for easily accessing materials and supplies
- Teacher's desk area
- Notice/information boards
- Space for media equipment in the room
- Flexible seating arrangements with adequate space
- Station workspaces
- Space for students to do independent work without others getting into their personal space
- A quiet area, such as a library space or other relaxing area, for anyone to use
2. Setting a Practical Schedule
Teachers should regard schedules as flexible time management tools designed to best serve the educational needs of students. The key is to carefully plan the schedule to keep students actively engaged and minimize down time (including transition time).
- For elementary level
Construct schedules after consulting with colleagues and specialists to ensure students are engaged in appropriate instructional activities. - For secondary level
Pay attention to managing instruction within large blocks of time. Unscheduled/free time needs to have parameters and expectations.
3. Managing Instruction
If students are productively engaged in instruction, challenging behavior is less likely to occur. Conversely, if they are bored with their work or cannot do it, then challenging behaviors are more likely to arise. Research and practice show a strong correlation between academic underachievement and challenging behavior. Consequently, managing instruction is a major key to preventing behavioral issues. There are several critical steps for effectively managing instruction in the classroom:
- Assess students' skill level (80% rule)
Assess students' skill levels so they are placed appropriately in the curriculum. A good rule of thumb is that students should be 80% successful with new work after the initial delivery of material and concept is taught. For example, a teacher introduces and teaches a concept and assigns 10 problems to students; students should be able to successfully complete 8 out of 10 of the problems. Consider implementing Universal Design for Learning (UDL) strategies and scaffolding to support students missing key skills or knowledge. - Utilize high quality instructional materials
Choose materials and curriculum that ensure full coverage of Texas Essential Knowledge and Skills (TEKS), align with research-based instructional strategies for the subject area, and support allMlearners. - Utilize research-based instructional strategies
Utilize effective time-tested strategies for the delivery of instruction, such as:- Teacher-directed explanations
- Demonstrations
- Discussion
- Question and answer activities
- Oral and written practice
- Flexible grouping
- Media presentations
- Independent and cooperative activities
- Direct and explicit instruction
- Teach Study Skills
Study skills help students gain information, respond to information, and organize the information
presented during instruction. The following list of areas to address was adapted from The
University of Lynchburg and, if reinforced during classroom instruction and throughout the school
day, can assist students to be successful and potentially reduce behavior issues.- Time management assists a student with organization, planning, and prioritizing.
- Note-taking skills will assist a student in a variety of ways, such as studying for an exam, re-reading to understand a concept or as a reminder, organization, etc.
- Teaching independent reading skills is a critical skill that everyone can use.
- Test preparation is another skill that should be explicitly taught.
NOTE
Repeated disciplinary exclusions from instruction keep students from learning many specific learning strategies, or study skills, necessary for success in school.
- Geoff Colvin
- Collaborate with education staff
Collaborate with other professionals, including special education staff, grade-level colleagues, and other support staff, to implement IEP goals, interventions, accommodations or modifications, and supplemental services for students served through special education in all settings.
4. Teaching Expectations
Presenting classroom behaviors as skills that need to be learned and then teaching them directly can
effectively establish behavioral expectations. Here are some tips:
- Explain reasons for expectations
- Specify required behaviors
- Practice behaviors
- Monitor performance
- Provide feedback
5. Establishing Classroom Routines
Classroom routines are regular activities that students complete with minimal assistance from a teacher. The goal is to have students manage their tasks and responsibilities independently. The teacher needs to identify the key routines to be established, and then systematically teach the routines directly, practice them, and review them repeatedly, especially in the beginning. Use the same instructional procedures for teaching routines as for teaching classroom expectations.
Some common routines include:
- Starting the day
- Entering classroom
- Accessing materials or supplies
- Turning in homework or completed assignments
- Obtaining assistance
- Taking quizzes
- Organizing assignments
- Moving around the room
- Talking with other students
- Transitions
6. Teaching Social Skills
Social skill development, specifically the ability to relate appropriately with peers and adults, is a crucial aspect of students' development. Social competence, such as developing and maintaining successful relationships, gaining acceptance, etc., is predictive of long-term success in school. Empathy teaching or having a student think about how I would feel if…happened is an excellent way to start teaching social skills. Some examples of social skills to teach are:
- How to work with a partner
- How to interact in small groups
- How to participate in a classroom setting
- How to self-advocate
- Use teachable moments to reinforce appropriate responses or create them and have students discuss how to react (e.g., someone’s pet passed away/got lost, a student lost their lunch money/book fair money, a student fell off the jungle gym and got hurt).
Positive (reinforcing) consequences for appropriate behavior:
- Deliver reinforcement at a high rate, especially right after teaching a new skill or expectation and
for students who have challenging behavior. - Deliver reinforcement as immediately as possible after the desired behavior.
- Emphasize social reinforcement (e.g., smiles, high fives, praise) versus tangible reinforcers (e.g., toy, certificates, stickers) when possible.
- Always pair verbal praise/social reinforcement with tangible reinforcement when it is used.
- Include reinforcement that is immediate, delayed, and longer-term (e.g., earning points to cash in for reinforcement).
- Mix and vary reinforcers.
- Maintain consistent criteria for earning reinforcement.
Examples of positive (reinforcing) consequences for appropriate behavior include:
- Teacher praise and demonstrations of teacher approval (e.g., high fives, certificates, positive calls home)
- Points earned by individual students, groups of students, or the whole class for certain rewards or privileges
- Contingent use of privileges (e.g., first complete work then get a break)
- Reinforcing activities (e.g., extra recess, time on computer)
- Contracts and token economies
- Mystery awards
- Public recognition school-wide and community-wide
- Find more examples here
Negative (deterring) consequences for unacceptable behavior:
- Deliver the consequences contingent upon the occurrence of problem behavior.
- The consequence should be mild.
- Negative consequences are applied in conjunction with positive consequences. Apply positive consequences at the earliest opportunity following a correction or reprimand.
- Maintain the student's respect and dignity when delivering negative consequences.
Examples of negative (deterring) consequences for unacceptable behavior include:
- Loss of teacher attention (i.e., planned ignoring)
- Verbal reprimand
- Loss of privileges
- Brief removal or delay in accessing a preferred activity*
- Restitution where the student is required to provide some service or help to make up for the problems he or she caused
- Response cost where a student loses points or minutes of free time
- Parent contact and conference
* Removal or delay in accessing recess is not generally recommended and some LEAs have policies prohibiting this.
BEST PRACTICE TIP
- The ratio of positive (reinforcing) to negative (deterring) consequences should be at least three to one if not higher.
- Pay attention to whether a behavior increases or decreases in response to consequences. What one student finds reinforcing may not be reinforcing for another. Similarly, some actions that are deterring for one student may not be for another.
The overall purpose of a well-designed class-wide behavior intervention system is to establish, reinforce, and maintain expected behavior and to reduce problem behavior. In this way, a positive classroom environment can be established that is conducive to learning. It is important to remember that any classroom-based reinforcement strategy will need periodic adjustment. It is always a promising idea to rotate classroom-based reinforcement strategies throughout the year to keep students interested and excited. Of course, it is critical to know what your students desire (e.g., tangible, social, activity-based reinforcements). Remember that without relevant reinforcers and positive relationships, the program will not work.
Individual Interventions
NOTE
For students with disabilities, school and classroom PBIS systems support the student’s IEP, which includes the goals and interventions necessary for the student to access a free and appropriate public education (FAPE). School and classroom wide PBIS and annual goals in an IEP and/or a BIP (discussed on page 30 support one another.
Crisis Behaviors
When working with students with challenging behaviors, the situation in the classroom can often escalate quickly through an acting out cycle or behavior chain into a critical situation. To prevent this from happening or at least manage it in a way that reduces the likelihood of escalation, there are four critical phases of intervention that should be addressed in a comprehensive intervention plan for managing crisis behavior.
Phase 1 – Prevention
Initially, the student may be productively or satisfactorily engaged in the class or school activity (i.e., calm). In this phase, strategies are designed to maintain student safety and prevent crisis behavior. However, certain events or triggers may unsettle the student, giving rise to the beginnings of challenging behavior.
Phase 2 – Interruption
At this point, strategies are designed to defuse the behavior pattern. In other words, catch the problems early and redirect the student to engage in the present class or school activity. These strategies are most effective when employed during the first signs of agitation.
Phase 3 - Crisis Response
This phase involves what is typically referred to as crisis behavior. The behavior chain accelerates and runs its course as the student exhibits serious behavior. The intent of the strategies in this phase is to ensure safety, prevent anyone from getting hurt, and minimize the level of disruption to the class or school activity.
Phase 4 - Follow-up
This phase refers to the period of time following an incident or the prevention of an incident. In this phase, the emphasis is on follow up where staff and families debrief the situation and develop or modify plans accordingly. Parents are an important part of the follow-up and debriefing phase. They should be notified about the incident and included in the development of appropriate plans to support the student.
NOTE
Some crisis situations, or other harmful, threatening, or violent behaviors may trigger involvement from the THREAT ASSESSMENT AND SAFE AND SUPPORTIVE SCHOOL PROGRAM TEAM. Special education personnel should be part of the threat assessment team. Behavioral threat assessment provides a proactive, evidence-based approach for identifying individuals who may pose a threat and for providing appropriate interventions. The Texas School Safety Center (TxSSC) provides model policies and procedures, behavioral threat assessment training, and an online toolkit.
Resources
- How to Get PBIS in Your School
- PBIS Tiered Fidelity Inventory (TFI)
- Restorative Discipline
- Fact Sheet - Interconnected Systems Framework 101: An Introduction
- Fact Sheet - ISF 201: When school Mental Health is Integrated within MTSS: What’s Different
- Fact Sheet - ISF 301: Installing an Integrated Approach
- App for providing prompts and reminders to track positive reinforcement
- Reducing Behavior Problems in the Elementary School Classroom
- Preventing Dropout in Secondary Schools
- Texas School Mental Health Toolkit
- Intervention Central Behavior Interventions
- Positive, Proactive Approaches to Supporting Children with Disabilities: A Guide for Stakeholders
(US Department of Education) - Universal Design for Learning (UDL) for Students with Complex Access Needs