Facilitating Effective Team Member Behavior

(bright upbeat music) - A difficult participant might be the person who kind of dominates the conversation, doesn't let anyone else in. A difficult participant might be the person who gives this kind of body language and doesn't talk much during the meeting. A difficult participant might be someone who strays off topic. The key to dealing with a difficult individual is actually, usually not trying to change that person's behavior as much as it is creating a structure for discussion, for dialogue, and for decision making that almost only allows effective team member behavior. There certainly are examples. There are people who hate team process and will fight you with, you know, with all their might, but with an effective agenda, process, the invitation that the facilitator can give to the quiet person, as well as some norms such as limiting the amount of time that any one person can hold the floor, our tools can be really effective in making all that time that we spend in meeting and in conversation productive and effective at moving the school further along in their inclusive education efforts.